Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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IT Service Management

Collaborate with EdgeExa to streamline your IT processes, improve service quality, and maximize customer satisfaction. Unlock the potential of our ITSM solution and explore new avenues for optimizing your IT operations.

EdgeExa offers premier Service Management (ITSM) solutions adhering to ITIL standards. Drawing upon our vast expertise and comprehensive knowledge of ServiceNow️, you can expect increased productivity, better cost management, and a transformative influence on your organization with our cutting-edge ITSM Solutions.

ITSM Module Expertise

  • Incident Management
  • Change Management
  • Knowledge Management
  • Self Service
  • Problem Management
  • Request Management
  • Release Management
  • Virtual Agent

EdgeExa ITSM Solution aids you with

Elevate Service Experience

through virtual agents and Natural Language Understanding

Enhance IT Productivity

by swiftly and accurately assigning tickets

Gain complete visibility into processes and services

utilizing a robust analytical dashboard

Implement Automated Workflows

to enhance turnaround time

Utilize a Structured Catalog

for a transparent overview of your IT services