EdgeExa provides ServiceNow Customer Experience Workflows, enhancing interactions with automated processes, real-time data integration, and intelligent routing for personalized experiences.
Customer Service Management
EdgeExa's Customer Service Management (CSM) solution enhances service operations, fostering engagement by integrating digital workflows, swiftly addressing issues across departments.
Field Service Management
EdgeExa's FSM Offering aids in optimizing field service operations, efficiently managing mobile workforce, scheduling technicians, and delivering exceptional field service.
Order Management
EdgeExa's ITOM Solution provides full oversight and governance of IT infrastructure and operations, featuring event management, configuration management, and service mapping for proactive incident resolution.
Legal Service Management
EdgeExa offers a comprehensive platform to streamline legal operations, managing requests, contracts, and document workflows, fostering efficiency, compliance, and collaboration.